Privacy Policy

Last Updated: February 14, 2026

Welcome to Aladin BD. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms described in this policy.

1. Information We Collect

To process your order efficiently, we collect the following personal information:

Personal Details: Name, delivery address, and mobile number.

Order Information: Details of the products you purchase and your order history.

Device Information: IP address, browser type, and cookies to improve your website experience.

Note: We do not store your Credit/Debit card information or Mobile Banking (bKash/Nagad) PINs. All payment transactions are processed through secure third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To confirm your order and deliver the products to your doorstep via courier services.

Communication: To send you order updates, tracking numbers, or delivery confirmations via SMS or Phone Call.

Customer Support: To assist you with returns, refunds, or product inquiries.

Marketing: Occasionally, we may send you offers or new arrival updates (you can opt-out at any time).

3. Sharing Your Information

We respect your privacy and never sell your personal data to third parties. However, we share necessary data with trusted service providers to run our business:

Courier Services: We share your Name, Address, and Phone Number with courier partners (e.g., Pathao, Steadfast, RedX, Sundarban) strictly for delivery purposes.

Payment Gateways: If you pay online, your payment data is processed securely by the payment provider.

Legal Requirements: We may disclose information if required by Bangladeshi law or government authorities.

4. Cash on Delivery (COD) Policy

Since we offer Cash on Delivery, your phone number and address are verified to prevent fraudulent orders. Our courier partner may contact you to confirm your location before delivery.

5. Cookies

We use cookies to remember your cart items and preferences. This helps us provide a smoother shopping experience. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Security

We implement appropriate security measures (including SSL encryption) to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

7. Changes to This Policy

Aladin BD reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us:

Aladin Bd

Phone: +8801531317831

Email: aladinbddotnet@gmail.com

Address: Sayed shah road,Bakalia,Chattogram